Retail finance

We are delighted to be able to offer our clients interest-free finance options on online purchases.  Once your application is accepted by V12 Retail Finance (“V12”) you will be asked to eSign the credit agreement and once in receipt of your purchase, V12 will make your agreement live and your monthly repayments will commence for the agreed term.

Applying for finance

Credit is subject to age and status. You must agree to the lender's Terms and Conditions and electronically sign the Credit Agreement document before we can release the goods to you. Subject to availability and approval, we offer:

• 12 months interest-free credit
• 24 months interest-free credit
• 36 months interest-free credit

A minimum deposit of 10% is required on finance purchases.

Eligibility requirements

• Finance is available on purchases of between £295 and £15000
• You must be over 18 years of age and have been a UK resident for 3 years or more
• You must be able to make repayments by Direct Debit
• You must be in regular employment (minimum of 16 hours per week) including self-employment, or in permanent residence with a spouse/partner who is in regular employment.

If you are retired and receive a pension or registered disabled and unable to work, V12 Retail Finance may ask for proof of sufficient income.

Information required

During the loan application process you will be asked for your personal information including but not limited to:

• Full name
• Three year address history
• Date of birth
• Email and telephone contact details
• Employment and/or income information

If your application is accepted you will also need a credit or debit card registered to you at your address on the credit application so that the lender can carry out an electronic identity check.

Delivery

For finance orders made online we are only able to deliver the goods to the address on your credit agreement (your home address). You will not be able to have the goods shipped to another address or collect the goods from us in person.

Returns and cancellation procedure

If you wish to return the order then please refer to our returns policy www.pravins.co.uk/returns-advice. If we accept your return we will contact the lender to cancel the credit agreement. We may not able to cancel the finance if the return falls outside of our returns period.

Declined credit applications

You will be informed of the decision if the lender declines your application, the lender is unable to share the reason for decline with us.

The lender will give you the contact details for the credit reference agency used. They will also give you information on how to appeal the decision if you wish to discuss the matter. Please note that the lender is unable to discuss this over the telephone due to data protection rules.

The lender

Pravins Limited acts as a credit broker and only offers credit products from Secure Trust Bank PLC trading as V12 Retail Finance. Secure Trust Bank is registered in England and Wales 541132. Registered office: Yorke House, Arleston Way, Solihull, B90 4LH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration number: 204550.