Here at Pravins we are proud to offer our Manufacturer's Guarantee with every item of Pravins jewellery which we sell.
For gem-set jewellery, excluding pearl items, this guarantee is valid for the life of the item; for all other items of Pravins jewellery the guarantee is valid for two years from the date of purchase.
This exclusive guarantee is designed to give you complete peace of mind by guaranteeing that your jewellery is:
- Free from defective materials or workmanship
- Made of precious metals of recognised purity and hallmarked by the UK assay office.
- Created with genuine, natural gemstones which match the stated carat weights and qualities.
The Pravins Guarantee is not available on Sale merchandise.
As our guarantee covers manufacturing faults and issues arising from workmanship, it’s worth noting that it does not cover wear and tear, accidental damage, unreasonable or negligent use and routine maintenance. Unfortunately, if any work is carried out on your items of jewellery by a jeweller other than Pravins the guarantee will become void.
We encourage visiting your local boutique for annual inspections of your jewellery where our highly skilled teams can check the overall condition of your piece as well as your gemstones security. These visits help us highlight any general maintenance your piece may require to ensure you can continue to wear your jewellery with confidence.
If you have any questions regarding the care and maintenance your jewellery may require over time, please read our Jewellery Guide available on the website or contact your local Pravins team who would be delighted to answer any questions you may have.
All rights and benefits under the Pravins Guarantee are additional to and do not affect your Statutory Rights. For more information and for full terms and conditions relating to the Pravins Guarantee, please email firstname.lastname@example.org or contact your local boutique.